Privacy Policy

1. Information We Collect

We collect information that you provide directly to us when you create an account, use our services, or contact us. This includes:

• Account information (name, email address, password)
• Business information and documents you upload (W-9 forms, COI, contracts, invoices, payroll records)
• Usage information (how you interact with our services)
• Device and log information (IP address, browser type, access times)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our platform (e.g., Firebase for authentication and data storage, SendGrid for email delivery)
• When required by law or to protect our rights and safety
• In connection with a business transfer (merger, acquisition, etc.)
• With your explicit consent

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis

5. Your Rights and Choices

You have the right to:

• Access and update your personal information through your account settings
• Delete your account and associated data at any time
• Opt out of certain communications (though we may still send important service-related messages)
• Request a copy of your data

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or regulatory purposes.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@listo.com.